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Anne Gregory

Exercises

  1. Discuss the following questions.

      1. Why is internal communication so important?

      2. When does communication become a genuine tool for improving the bottom line?

      3. What are some communication techniques?

      4. How did British Petroleum Oil move its internal communication and what was the result?

      5. What kind of company is British Petroleum Oil?

      6. What factors made imperative the need for culture change in British Petroleum Oil?

      7. How did the dialogue between the BP Oil management and staff start?

      8. What makes a good communicator according to the European division?

      9. What investigation did the Far Eastern group carry out?

      10. What was the ‘brown bag lunches’ technique like?

      11. Why did head office communication forums become popular with BP Oil?

      12. What communication did BP Oil create?

      13. What communication tools did BP Oil use?

      14. What role did communication professionals begin to play in BP Oil?

      15. What kind of review did BP Oil complete after downsizing head office?