Trident – battle of the dockyards
Devonport Management Limited (DML) was one of two companies competing for the Ministry of Defence Trident nuclear submarine refitting contract. Worth ₤5 billion, it would ensure a future for the winning dockyard and safeguard thousands of jobs. For Devonport it meant 5,200 jobs in the yard, 20,000 regional jobs and ₤540 million in annual regional income.
Background, research and analysis
The Rowland Company was appointed by DML in February 1992. Initial research, including contact with politicians, officials and journalists, showed that DML was behind its competitor Rosyth in the fight for Trident. The company was viewed as closed and uncommunicative. The local media were denied access to information and the national media were largely unaware of the Trident contract.
After April 1992, the election brought new local MPs unversed in the issues or in the use of Parliamentary devices. Furthermore, the then new Defence Secretary, Malcolm Rifkind, was Scottish; the South West region had no ‘voice’ in Cabinet, unlike Rosyth, of which then Scottish Secretary, Ian Lang, was a public and vociferous supporter.
In short, Rosyth had an established campaign which was gaining ascendancy. To stand a chance, DML required a series of key messages, and a clear idea of how, when and to whom to convey them.
Objectives
Help DML win the Trident submarine refitting contract against Scotland’s Rosyth Royal Dockyard.
Raise the profile of DML to equal footing with Rosyth, traditionally seen as the ‘home’ of submarine refitting.
Change perceptions of DML from ‘surface fleet experts’ with anonymous, faceless management, to an open, innovative organization with strong leadership and the experience to tackle Trident.
Strategy
The programme needed to register three key messages.
Devenport was the right strategic location for Trident.
The DML bid offered the best value to the Royal Navy and the taxpayer.
Trident in Plymouth was essential to the region’s economic and the government’s political health.
It was decided to undertake a combined aggressive lobbying and media campaign which would:
mobilize latent support from the community, the workforce, MPs, the business community and the media;
demonstrate to the Ministry of Defence, specialists and political advisers, Cabinet ministers and Parliamentarians, the strategic, economic and political case for Trident in Devonport;
project DML as ‘winners’ with major advantages over Rosyth.
Programme
At the outset, DML lacked lobbying literature, had poor political and media contacts, and had no coordinated campaign. Activities included:
producing new briefing materials for all contact with priority audiences throughout the campaign period;
conducting a detailed media audit to establish ‘friends’ and ‘enemies’;
scheduling a programme of personal briefings with relevant ministers, MPs, civil servants and political advisers throughout the summer of 1992;
lobbying at party political conferences, Autumn 1992;
organizing a 20,000 signature petition handed into Number 10 Downing Street;
DML maximized its innovative, alternative proposals for the future of Rosyth; briefing all audiences;
personal briefings and regular contact with defence, industry and lobby correspondents from national media throughout the campaign period;
using media training and local media opportunities as ‘warm up’ for later national broadcast media activity;
increasing local media awareness and encouraging ‘Save Devonport Dockyard’ campaign in Plymouth;
exploiting all special and political events to gain maximum media exposure throughout the campaign period;
briefing the media pre-Chrismas to keep the issue hot over the holiday period, following another delay;
creating a strong advertising campaign in The Times and The House magazine from April – June 1993;
securing a political and media profile of DML as ‘race-favourites’, causing a last minute move from Rosyth to cut ₤70 million off its bid. Advising DML to hold firm and dismiss the bid as unrealistic;
throughout, the work was completed to tight deadlines, maximizing political impact and news value alike, and minimizing the opportunity for spoiling tactics from the opponents.
Measurements
Progress was regularly evaluated. For example, by the summer of 1992 it was evident that the main lobbying document, ‘The Devonport Case’, had been received and greeted well by South West MPs and a range of other key target audiences. The main arguments had also been well made in private meetings and by Parliamentary supporters through speeches and questions in the House of Commons.
DML had improved its image, befriended national and local media, and established a reputation as a serious contender. Media now came to DML for news and intelligence.
Measurement suggested, however, that more activity was required – privately to brief key officials and publicly to demonstrate the strength of employee support and concern. Hence diverse events were arranged in the second part of 1992, ranging from a presentation to the key Downing Street defence adviser to a mass lobby of Parliament.
Outcome
DML won the Trident – value ₤5 billion.
Local/regional MPs were brought together across party lines to influence the lobbying process. Local MPs attended events, spoke on DML platforms, bombarded the Cabinet with letters, organized Early Day Motions and adjournment debates on Devonport’s behalf.
Local media ran strong, sustained, support campaigns throughout and a sustained national media campaign ensured that the DML case was always aired.
Special events kept DML in the public eye throughout the protracted campaign.
Both of these examples have been voted best affairs campaign in recent IPR Sword of Excellence Awards.
- Ильина о.К., Тычинский а.А.
- Предисловие
- Методическая записка
- Content
- Marketing communication
- The role of public relations in the marketing mix
- Public relations planning in the marketing mix
- Marketing integration
- Campaign development
- Diagnosing the solution
- Product launches
- Improving brand equity
- Public Relations in the future marketing mix
- Step-by step planning process
- Exercises
- I. Discuss the following questions.
- II. Say what the following refer to in the text of the article under the headlines:
- Marketing integration
- III. Match the following definitions with the word-combinations below.
- IV. Complete the words.
- Internal communication
- Why communicate?
- What do people want to know?
- Some communication techniques
- Communication and leadership: the bp Oil experience
- Background
- Preparing the ground
- Creating the right attitude
- 1 The right attitude (see Figure 2.2)
- Attitude Technique Talent
- 2 The communication road map
- 3 The good communicator
- 4 The head office communication forum
- The virtuous circle
- Link with human resources
- Where is bp Oil now?
- Exercises
- II. Say what the following refer to in the text of the article under the headlines:
- IX. Translate the following text from Russian into English.
- (Виктория Чупровская. Внутренний pr способен решить коммуникативные проблемы в компании. Www.Prlink.Ru)
- Сommunity relations
- Background
- What is community relations?
- Why bother?
- Methods used in a community relations programme
- One piece in the jigsaw
- Research
- Strategic objectives
- Project selection criteria
- A sponsorship example
- Donations policy
- How can the project be developed?
- Measurement and evaluation criteria
- Business benefits of the programme
- Employee participation in the community involvement programme
- Why bother involving your employees?
- How do you know that the programme is a success?
- Internationalising the programme
- Future developments
- Conclusion
- Exercises
- I. Discuss the following questions.
- II. Say what the following refer to in the text of the article under the headlines:
- IV. Complete the words.
- V. Translate the following word-combinations from Russian into English consulting the article.
- Financial public relations
- How do you define financial public relations?
- The basic task
- Corporate public relations
- What contribution does financial public relations make to the success of a company?
- What are the rules that govern financial public relations?
- Why has this business become such a major industry?
- Investor relations – Is it public?
- Coordination and consistency
- A time to speak and time to remain silent
- How does it fit in with other areas of public relations?
- In-house or consultancy?
- Vickers plc – a very brief case study
- Conclusion
- A checklist
- Exercises
- Corporate public relations
- Vickers plc – a very brief case study
- VIII. Translate the following text from English into Russian.
- IX. Translate the following text from Russian into English.
- X. Summarize the article “Financial Public Relations”.
- XI. Solve the following pr problem.
- Local government and government relations
- Why central and local government matter
- Effective public affairs
- Defining public affairs
- Central and local government
- Government
- Members
- Local government
- Gaining access
- Case studies
- Bail Bandits – a campaign to change the law
- The execution
- Trident – battle of the dockyards
- Key points
- Exercises
- Business to business public relations by Nigel Lawrence
- The customer rules
- How do you know it works?
- The trade press
- Getting it right
- Being prepared
- Getting the good news across
- Joining forces
- Conclusion
- Exercises
- II. Say what the following refer to in the text of the article under the headlines:
- Public relations for non-commercial organizations
- The mission
- Not-for-profit pr
- The public presence
- Partnership – the sum is greater …
- Provision of services
- Involvement of interested parties
- Case studies – the human face
- Aims, objectives and realization
- Checklist for a successful campaign
- Exercises
- II. Say what the following refer to in the text of the article under the headlines:
- Involvement of interested parties
- III. Match the following definitions with the word-combinations below.
- VI. Translate the following sentences from Russian into English using active vocabulary.
- VII. Translate the following text from English into Russian.
- Sponsorship
- Definition of sponsorship
- What makes a successful sponsorship?
- Do’s and don’ts of sponsorship
- The sponsorship package
- Sponsorship package checklist
- The public relations agency agenda
- Exercises
- II. Say what the following refer to in the text of the article under the headlines:
- The sponsorship package
- III. Match the following definitions with the word-combinations below.
- IV. Complete the words.
- V. Translate the following word-combinations from Russian into English consulting the article.
- Environmental public relations
- Be aware of public concerns
- Chemicals industry – in the limelight
- The Rhône-Poulenc initiative
- Changing public perceptions
- Putting the case for recycling
- Looking to the future
- Exercises
- II. Say what the following refer to in the text of the article under the headlines:
- III. Match the following definitions with the word-combinations below.
- IV. Complete the words.
- (Dorothy Seed. Global warming changes attitudes to nuclear power / Behind The SpinPublic Relations. Http://publicsphere.Typepad.Com/behindthespin/2006/11)
- Glossary a